Frequently Asked Questions

Everything you need to know about your Underoutfit experience.

How do I know which size will fit me best?

We recommend referring to our comprehensive Size Guide located on each product page. Our intimates are designed with high-stretch fabrics to accommodate various body shapes, so if you are between sizes, we generally suggest sizing up for a more relaxed fit.

What is your return and exchange policy?

We offer a 30-day 'Comfort Guarantee.' If you are not completely satisfied with your first order, you can return or exchange it within 30 days of delivery, provided the items are in their original condition with tags attached.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental United States. Once your order ships, you will receive a confirmation email with a tracking number to monitor your package's progress.

How should I care for my Underoutfit garments?

To maintain the integrity of the fabric and elasticity, we recommend machine washing on a cold, gentle cycle with like colors. For best results, hang to dry or tumble dry on the lowest heat setting.

Do you offer international shipping?

Currently, we primary ship to customers within the United States and Canada. We are actively working on expanding our shipping capabilities to serve our community worldwide in the near future.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as modern payment solutions like PayPal, Apple Pay, and Shop Pay for a seamless checkout experience.